Product Care

For most of our designs...

For lasting beauty, simply wipe clean with a soft cloth. No polishes, abrasives, or chemicals should ever be used.

Silver plated products...

Silver plated lamps and fixtures have been lacquered; therefore, silver polish is not required. Simply wipe clean with a soft cloth. No polishes, abrasives, or chemicals should ever be used.

Distressed brass products

Variation in color is an inherent quality of the distressed brass finish, which adds to the individual character and beauty of each lamp.

These finely crafted lamps have a wax finish to protect and preserve the aged effect. (We can't say it often enough) for lasting beauty, simply wipe clean with a soft cloth. No polishes, abrasives, or chemicals should ever be used.

Glass globes...

Please clean the inside of a glass globe with a soft dry cloth only. To remove fingerprints from the exterior, use a soft dampened with common rubbing alcohol. Gently rub. Never immerse or wash with water or cleaning fluid.

Assembly instructions...

For easy to follow, detailed instructions for our different designs, see the individual style page and click the 'instructions' link at the top of the page. To get to this page, enter the style number in the search box and click Search. Or click on the style # in your shopping cart. Or you can click the design's image on the style browser.

Our Customers are the Most Important People in our Organization

At Robert Abbey, we take pride in producing the most user-friendly assembly instructions that you will ever encounter. Full size sheets, easy to read print, and amply illustrated, our easy-to-follow instructions are included with each product, and available online or from Customer Care in PDF.

frequent questions from our customers

Our dealers are the most important people in our organization. Your success means our success, and we never forget that.

Our Customers are the Most Important People in our Organization

We take customer service seriously. We appreciate feedback on your customer service experience and always look for ways to make it even better.